0x80070002 Introduction

Mar 13, 2020 windows

0x80070002 Introduction



Error codes can be quite frustrating when they appear on your computer screen, especially if you’re unsure about what they mean and how to fix them. One such error, 0x80070002, is a common issue that Windows users encounter. In this guide, we will explain what error 0x80070002 is, its possible causes, and provide step-by-step instructions on how to resolve it.

What is Error 0x80070002?

Error 0x80070002, also known as “The system cannot find the file specified,” is a Windows error code that typically occurs when the operating system or a program cannot locate a specific file or resource it needs to complete a task. This error can manifest in various scenarios, including Windows updates, software installations, or general system operations.

Possible Causes of Error 0x80070002:

Several factors can trigger error 0x80070002. Understanding the root cause is essential for effective troubleshooting. Here are some common reasons:

  1. Corrupted System Files: Missing or corrupted system files necessary for the operation of Windows can trigger this error.
  2. Incorrect Registry Entries: Incorrect or damaged registry entries associated with the application or system can lead to this issue.
  3. Drive Letter Changes: If the drive letter of a storage device has changed, Windows may struggle to locate files associated with that device.
  4. Windows Update Failures: Error 0x80070002 often occurs during Windows updates when the system fails to download or install required files.

How to Fix Error 0x80070002 Step by Step

Now that we understand what error 0x80070002 is and its potential causes, let’s explore the steps to resolve it.

Step 1: Run Windows Update Troubleshooter

  1. Type “Troubleshoot” in the Windows search bar and select “Troubleshoot settings.”
  2. Click on “Windows Update” and then click “Run the troubleshooter.”
  3. Follow the on-screen instructions to diagnose and fix Windows update issues.

Step 2: Check Date and Time Settings

  1. Ensure that your computer’s date and time settings are accurate.
  2. Right-click the date and time in the taskbar, select “Adjust date/time,” and set them correctly.

Step 3: Clear Windows Update Cache

  1. Open Command Prompt as an administrator (search for “cmd,” right-click, and select “Run as administrator”).
  2. Type the following commands one by one, pressing Enter after each:
    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    ren C:\Windows\System32\catroot2 catroot2.old
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver
  3. Close the Command Prompt and attempt the update again.

Step 4: Repair Corrupted System Files

  1. Open Command Prompt as an administrator.
  2. Type “sfc /scannow” and press Enter.
  3. Let the System File Checker scan and repair corrupted system files.

Step 5: Check Drive Letter Changes

  1. Connect any external storage devices you’ve recently used.
  2. Verify if their drive letters have changed.
  3. If they have, assign the correct drive letters by going to “Disk Management” (search for “diskmgmt.msc” in the Start menu).

Step 6: Clean the Registry

  1. Use a reputable registry cleaner tool to scan and repair registry errors.
  2. Follow the tool’s instructions for cleaning the registry.

Step 7: Reattempt Windows Updates or Software Installation

After completing the above steps, try running Windows updates or installing the software again to check if the error has been resolved.

Step 8: Seek Professional Help

If you are unable to resolve error 0x80070002 after following these steps, it may be a more complex issue. In such cases, consider seeking help from a professional or contacting Microsoft support.


Encountering error 0x80070002 on your Windows system can indeed be frustrating, disrupting your daily activities and potentially causing anxiety. However, it’s important to remember that this error is not insurmountable, and with the appropriate troubleshooting steps, you can often resolve it effectively.

By following the comprehensive steps outlined in this guide, you can equip yourself with the knowledge and techniques needed to tackle this error head-on. As you navigate through these steps, remain patient and methodical in your approach, as this will increase your chances of success.

Furthermore, before embarking on any significant system changes or updates, it is highly advisable to back up your important data. This precautionary measure ensures that your critical files and information remain safe throughout the troubleshooting process. Creating regular backups should be a routine part of your computer maintenance, helping you safeguard your valuable data against unexpected issues.

In summary, error 0x80070002 may seem daunting at first, but with the right guidance and a proactive approach to data protection, you can effectively resolve it and maintain the smooth operation of your Windows system.

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